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Will lead the technical support team, providing resolution to technical issues.
Must be a strong leader with a documented past of managing help desk professionals.
Monitor phones, emails to ensure high quality
Mentor and train supervisors
Recruit and train new employees
Evaluate performance
Scheduling and monitor performance
Job Type: Full-time
Pay: $80,000.00 – $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Education:
- Bachelor’s (Preferred)
Work Location: One location
