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Do you have a passion for technology paired with a drive to be customer facing? Do you enjoy solving highly technical problems? Do you thrive working in an environment where no day is the same as the previous one?
Calabrio is looking to add a Project Manager to our team! The Project Manager takes ownership of the implementation projects for the products offered in our portfolio. The Project Manager is on the front line with our customers and has overall responsibility for the planning, resourcing, and execution of the project. The Project Manager is a detail-oriented, self-starter who looks beyond their own assigned tasks to make sure the overall goals and requirements of the project are being met.
What you’ll be doing:
- Participate in the sales process as needed, support Statement of Work creation on an as-needed basis
- Contribute to the ongoing development of project management and delivery methodology for Calabrio’s enterprise SaaS solutions
- Drive cross-functional team to define and adhere to the overall project schedule
- Creation of project plan including tasks, milestones and resources
- Monitoring/reporting progress based on data analysis and risk assessment
- Drive project-related activities, including tracking task fulfillment, resource scheduling, project meetings and project documentation
- Consistently manage demanding, complex, and projects with less standardization, with little to no direction
- Support and mentor team members in day-to-day operations
- Support process document definition, review, enhancement, and maintenance
- Customer relationship management
Requirements * Bachelor’s degree, or equivalent working experience required
- 7+ years of project management experience, SaaS/ cloud experience in the software industry is preferred
- PMP certification a plus, but not required
- Ability to manage a portfolio of about 10-15 complex and/or large-scale projects for tracking and delivery
- Strong initiative, innovative thinking skills, and ability to analyze details and translate into the “big picture” view
- Ability to adapt to a rapidly changing product and respond strategically to customer needs
- Excellent communicator who is able to build effective working relationships in a highly visible, customer-facing role
- Ability to travel up to 20%
Benefits
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.
Our commitment is to continue to keep our people healthy, focused, and creative. We’ve built a company culture where you’ll feel motivated and truly excited to come to work. Calabrio is driven by the diversity of our talented team members who come from a wide variety of backgrounds and lifestyles. As an equal opportunity employer, we always consider and embrace ALL individuals including what makes them unique. We believe our team members should be happy and healthy, with peace of mind and a sense of accomplishment.
About Calabrio:
Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combine their incredible ideas in one incredible company.
Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).
Awards & Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 8 years in a row, #20 on the 2020 Fast 50 list, named one of BC’s Top Employers for 2021 and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.
