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6 Full-time 10 hours ago Full Job Description Description This management and leadership position is responsible for the delivery of network services and related operations across the enterprise.
This position analyzes network and recommends upgrades/changes in line with the organization’s current and future needs.
Areas of responsibility include the daily performance and availability of the organization’s network and leadership of IT network staff and it is located on site at Burns & McDonnell’s World Headquarters in Kansas City, Missouri.
Serve as Incident Manager for Incidents escalated to assigned support queues.
Ensure network is operational using proactive enterprise monitoring tools Responsible for ensuring network security in accordance with polices defined by Information Security team Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
Participate in development of vision and strategy for key network technologies, including wireless and wired LAN, SD-WAN, Network Access Control, and Cloud network configuration.
Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets.
This includes delivery of a comprehensive IT asset management program.
Support or lead portions of department and section meetings.
Coordinate with other Department section managers and the Department Manager.
Demonstrate creativity, foresight, and judgment in anticipating and solving problems.
Determine departmental objectives and requirements, organize projects, and develop standards and guidelines.
Recommend changes in the Network Operations Section and/or the IT Department structure and organization to achieve the objectives assigned to them.
Attend project meetings when requested by division.
Advance and develop Department tools and workflows to increase efficiency of designs, specification development, and project execution.
Provide administrative, supervisory, and technical direction for Network Operations personnel Set quality review assignments and perform quality reviews for Network Operations related projects and processes.
Monitor progress on Network related projects, and processes, and provide input into areas of concern and direction or redirection to enhance achievement of project schedules, productivity goals, budgets, and quality.
Monitor and maintain development staffing levels, staffing loading, and staffing assignments to meet support requirements.
Recruitment, development, training, and retention of Network Operations Section personnel.
Participate in IT Incident Management processes via phone, e-mail, and video.
Coordinate on-call rotation for consistent coverage of Network Operations incidents.
Provide afterhours support as needed for planned or unplanned outages.
All other duties as assigned.
Qualifications Bachelor’s degree in Information Technology or a related field.
Minimum 5 years related professional experience in Information Technology support.
Experience must include experience related to IT Networking Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
Position requires the ability to thoughtfully and positively influence, lead, and manage change.
Must possess strong project management skills and a strategic perspective.
Must be proficient in the use of basic computer software (i.
e.
, Microsoft Word, Excel, PowerPoint).
EEO/Minorities/Females/Disabled/Veterans Job Networking Primary Location US-MO-Kansas City Other Locations United States Schedule:
Full-time Travel:
Yes, 10 % of the Time Req ID:
230464 #LI-JP #COR.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Full-time 10 hours ago Full Job Description Description This management and leadership position is responsible for the delivery of network services and related operations across the enterprise.
This position analyzes network and recommends upgrades/changes in line with the organization’s current and future needs.
Areas of responsibility include the daily performance and availability of the organization’s network and leadership of IT network staff and it is located on site at Burns & McDonnell’s World Headquarters in Kansas City, Missouri.
Serve as Incident Manager for Incidents escalated to assigned support queues.
Ensure network is operational using proactive enterprise monitoring tools Responsible for ensuring network security in accordance with polices defined by Information Security team Builds successful stakeholder relationships with other IT and business key stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of IT services to meet those needs.
Participate in development of vision and strategy for key network technologies, including wireless and wired LAN, SD-WAN, Network Access Control, and Cloud network configuration.
Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets.
This includes delivery of a comprehensive IT asset management program.
Support or lead portions of department and section meetings.
Coordinate with other Department section managers and the Department Manager.
Demonstrate creativity, foresight, and judgment in anticipating and solving problems.
Determine departmental objectives and requirements, organize projects, and develop standards and guidelines.
Recommend changes in the Network Operations Section and/or the IT Department structure and organization to achieve the objectives assigned to them.
Attend project meetings when requested by division.
Advance and develop Department tools and workflows to increase efficiency of designs, specification development, and project execution.
Provide administrative, supervisory, and technical direction for Network Operations personnel Set quality review assignments and perform quality reviews for Network Operations related projects and processes.
Monitor progress on Network related projects, and processes, and provide input into areas of concern and direction or redirection to enhance achievement of project schedules, productivity goals, budgets, and quality.
Monitor and maintain development staffing levels, staffing loading, and staffing assignments to meet support requirements.
Recruitment, development, training, and retention of Network Operations Section personnel.
Participate in IT Incident Management processes via phone, e-mail, and video.
Coordinate on-call rotation for consistent coverage of Network Operations incidents.
Provide afterhours support as needed for planned or unplanned outages.
All other duties as assigned.
Qualifications Bachelor’s degree in Information Technology or a related field.
Minimum 5 years related professional experience in Information Technology support.
Experience must include experience related to IT Networking Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.
Position requires the ability to thoughtfully and positively influence, lead, and manage change.
Must possess strong project management skills and a strategic perspective.
Must be proficient in the use of basic computer software (i.
e.
, Microsoft Word, Excel, PowerPoint).
EEO/Minorities/Females/Disabled/Veterans Job Networking Primary Location US-MO-Kansas City Other Locations United States Schedule:
Full-time Travel:
Yes, 10 % of the Time Req ID:
230464 #LI-JP #COR.
Estimated Salary: $20 to $28 per hour based on qualifications.
