Burnips Equipment is a family owned farm equipment dealer that sells and services multiple lines of equipment. We feature New Holland, Claas, Meyer, Kuhn, and other lines of agricultural equipment. Our company is looking for an Agricultural Service Manager to manage our Service Team in Big Rapids, MI.
The Service Manager is responsible for the overall operation and profitability of a location’s service department. The ideal candidate will possess strong organizational and the managerial abilities and be able to lead and direct a team of service technicians. They should be a capable leader with the ability to train and supervise personnel. He or she will be responsible for regular communication with our customers as well as monitoring the quality of the service work we perform and the efficiency of the technicians. Being a goal oriented organization, we seek a talented individual with the same mindset.
As a Service Manager, you job duties would include, but not be limited to:
* Managing a team of 2-5 employees (service technicians, drivers, shop porters)
* Schedule service work according to priority and maintain an orderly flow of work
* Prepare estimate quotes for all jobs
* Communicate regularly with customers,
* Support the technicians by offering guidance and advice on jobs
* Perform final inspections once repairs are complete to ensure customer satisfaction
* Involvement in the interview process for shop technicians
* Conduct annual performance reviews and provide continual feedback on both positive and negative performance.
* Identify employees’ skills and develop them by coaching and counseling employees on a regular basis.
This position is full time, and would include a competitive salary and benefits package (Health Insurance, HSA, 401k, vacation, holidays, and employee discount).
Job Type: Full-time
Pay: $60,000.00 – $100,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Work Location: One location