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The AR analyst position is responsible for resolving short payments (deductions) and over payments of the company’s key accounts by managing the SAP dispute cases arising from the collections and cash application processes. The team is responsible for resolving disputes at the highest level of efficiency and effectiveness by meeting key metric targets. The analyst will be required to analyze and report issue/metrics to AR management and sales.
Core Functions:
Resolve customer claims resulting from sales programs, shortages, damages, price and freight discrepancies, quality, etc.
Review key performance indicators and use the data details to instigate deep process reviews with internal and external customers with the objective of determining root causes and preventing future occurrences.
Reporting of essential data from FSCM Disputes, Tableau, Salesforce and other systems as necessary.
Utilize customer portals to extract information regarding disputes along with filing claims for invalid disputes.
Improve or develop training materials and programs for all involved in receiving, reviewing and approving dispute cases.
Support all internal and external audits, as needed.
Complete special projects as requested and support acquisition teams in area of issue/dispute management.
Essential Duties:
Root Cause Analysis: Drive process improvements to eliminate unnecessary disputes by partnering with key business persons, customers and AR team members. Analyze dispute management data to give greater visibility to business unit managers on issues that are negatively impacting customer relationships, working capital and profitability.
Participate in monthly AR meetings to report on the status of aging dispute cases and discuss recurring issues with particular dispute reasons and/or particular customers.
Be a continuous improvement leader!
Skill/Experience Requirements:
Bachelor’s degree preferred
Prior experience in F&I and Agri businesses preferred
Experience in Order-To-Cash processes
Experience with SAP and FSCM dispute module is desirable
Strong problem solving, prioritization and organizational skills
Excellent interpersonal skills and ability to work in a team environment
Advanced skills using Microsoft Excel
Self-starter who requires minimal guidance who can portray a personal commitment to Bunge core values while advancing Bunge key capabilities
Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/DisabledEstimated Salary: $20 to $28 per hour based on qualifications.
Core Functions:
Resolve customer claims resulting from sales programs, shortages, damages, price and freight discrepancies, quality, etc.
Review key performance indicators and use the data details to instigate deep process reviews with internal and external customers with the objective of determining root causes and preventing future occurrences.
Reporting of essential data from FSCM Disputes, Tableau, Salesforce and other systems as necessary.
Utilize customer portals to extract information regarding disputes along with filing claims for invalid disputes.
Improve or develop training materials and programs for all involved in receiving, reviewing and approving dispute cases.
Support all internal and external audits, as needed.
Complete special projects as requested and support acquisition teams in area of issue/dispute management.
Essential Duties:
Root Cause Analysis: Drive process improvements to eliminate unnecessary disputes by partnering with key business persons, customers and AR team members. Analyze dispute management data to give greater visibility to business unit managers on issues that are negatively impacting customer relationships, working capital and profitability.
Participate in monthly AR meetings to report on the status of aging dispute cases and discuss recurring issues with particular dispute reasons and/or particular customers.
Be a continuous improvement leader!
Skill/Experience Requirements:
Bachelor’s degree preferred
Prior experience in F&I and Agri businesses preferred
Experience in Order-To-Cash processes
Experience with SAP and FSCM dispute module is desirable
Strong problem solving, prioritization and organizational skills
Excellent interpersonal skills and ability to work in a team environment
Advanced skills using Microsoft Excel
Self-starter who requires minimal guidance who can portray a personal commitment to Bunge core values while advancing Bunge key capabilities
Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/DisabledEstimated Salary: $20 to $28 per hour based on qualifications.
