E-commerce infrastructure on the internet is fragmented and broken. Bolt is a world-class buying experience available for all online businesses. We’re building a future where retailers can eliminate the massive operational overhead and technical debt associated with online checkout and payments, and where customers can buy instantly and securely across the internet. To solve such a large problem, we’ve put together an incredible team and are selectively adding to it.
Bolt is hiring a Mid-Market Sr. Customer Success Manager to help manage our largest segment of merchants. Reporting to the Director of Customer Success, this individual will be responsible for training, gathering product requirements and adoption, driving merchant advocacy and retention, and most importantly, revenue growth. This cross-functional role will require excellent strategic planning, stakeholder management, and executive-level influence to ensure your merchants continue to get value from Bolt.
What makes you a great fit:
Responsibilities:
Target earnings: The compensation for this role is targeted between $132,000-$163,000 OTE per year. Final offer amount is determined by a number of factors including but not limited to experience and position level. At Bolt, we take a geographically neutral approach to compensation, meaning that we pay based on job function and level, not location.
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Benefits:
In addition to our core values, Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and expression, genetic information, pregnancy and related conditions, veteran status or any other reason prohibited by law. On our mission to democratize commerce, the Bolt platform levels the playing field for everyone. As a company, we are committed to designing products, building a culture, and supporting a team that reflects the diverse population we serve (that is, everyone).
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