Location : Location :
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Guest Services Representative in Charlotte, NC by Bluegreen Vacations Location :
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Not Specified Job Description
The Guest Service Representative at Charlotte Premium Outlets will serve two primary functions at the guest service desk in Simon malls at 5404 New Fashion Way, Charlotte, NC 28278 .
First, they will serve as the primary greeter for the GSD, engaging with customers inviting them to enter the sweepstakes and introducing the guest to a Sales Concierge for more information about our vacation packages.
Second, the Customer Service Representative will fulfill any GSD requests including but not limited to gift card purchases, directions, map requests and coupon book requests.
The Customer Service Representative will maintain a positive relationship with store and / or Management and associates; support the sales team by boosting overall production through first impressions.
At Bluegreen Vacations, the health, safety and wellbeing of our associates, owners and guests are a top priority. In order to comply with state and local COVID-19 mandates, and in alignment with the most recent CDC guidelines, we have implemented various safety protocols within our operations, such as wearing masks and conducting temperature checks and health screenings for our associates.
We promote fresh air and good hygiene, take great care to properly clean and sanitize our facilities, and offer associate benefits such as paid vacation and sick time, and paid time off to get your COVID-19 vaccine.
We are all in this together!
Our goal is to improve the quality of work / life by providing equal employment opportunities for all candidates and team members.
Bluegreen Vacations Corporation believes that diversity and inclusion is critical to our success, and we seek to recruit, develop and retain the most talented people from a broad candidate pool.
We are a drug-free workplace, and if offered employment, candidate must be willing to submit to a background check / drug test. EOE / DFW
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