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Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you’re ready for a new challenge!Compensation:
$85,000
Responsibilities:
Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
Devise the cleanliness and upkeep of the hotel’s rooms, public areas, and grounds in order to cultivate a reputation for quality
Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
Responsible for the direct supervision of above departmental employees while working in conjunction with the RM – Lark Hotels to ensure resolution to any and all employee-related challenges or concerns across department lines while adhering to the property and Lark Hotels’ policies
Directly oversee the facility operations including guest services, housekeeping, maintenance, sales, food and beverage, catering and events, and human resources
Work in conjunction with the Revenue Department to develop, implement, monitor, and control sales rate strategies. Update and manage selling strategies and product information in all available distribution channels and reservation sources (PMS, website, Chamber of Commerce websites, GDS) Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition
Qualifications:
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 5 or more years of experience working in the hospitality field
You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study
Ability to remain calm, courteous, and professional with demanding guests and in difficult situations
Must be able to show initiative in job performance, including the anticipation of what needs to be done before it becomes necessary
Must be able to meet deadlines
A team player that is flexible and willing to help support Lark Hotels’ goals and has the ability to support other hotels’ room operations
Ability to work a varied schedule that is dictated by our guest demand and may include evenings, weekends, and holidays
About Company
Coming Fall of 2022