We specifically need someone that has experience managing a large crew of laborers.
Would you like to earn a great living while making a difference in Nashville, TN? Do you believe that one great interaction can make someone’s day? WE DO TOO. We’re looking for a manager that has a special blend of management skills, account management skills, and takes pride in their employees, their community and most of all isn’t afraid of dirty hands!
Block by Block is seeking to hire a Operations Manager to provide daily oversight to our Cleaning /Landscaping Ambassador Program in Downtown Nashville. This role will manage a staff of 90+ Ambassadors that will be deployed throughout the district Downtown. This position includes interfacing with our client to not only manage daily district program operations, but delivering continual program improvements. We’re looking for someone with strong leadership skills as we need someone that has managed a very large crew, strong organizational and managerial skills, great work ethic, and someone who understands the importance of creating a great downtown experience for visitors and residents.
Specific daily responsibilities of the Operations Manager may include:
· Manage the cleaning of the streets in our Nashville district. This is blocks and blocks of cleaning, weeding, garbage collection, painting, planting and watering, mowing, leaf removal, snow removal.
Although a recruiter and trainer is assigned to this account, the manager is responsible for the selection of candidates and managment of this large team with many moving parts.
· Continual adjustments to the deployment of our clean safety team and resources to match changing needs. This includes resources of the “human kind.” Basically, redeploying according to daily needs.
· Continual problem identification and solving to improve the quality of the Clean and Safe program. Problem solving and solution finding is a very big part of what our Operation Managers do. We need an innovator to lead our teams in our downtowns.
· Procurement and Inventory of supplies and equipment.
· Reporting outcomes through a variety of reporting channels; (This means spreadsheets, Budgeting, Kronos Timekeeping, Budgets…you get the idea.)
· Hands-on working management in the field to provide coaching, mentoring, and continuous training on standard policies and procedures
DO APPLY IF:
· YOU LIKE TO HAVE FUN AND MAKE PEOPLE SMILE! WE ARE CUSTOMER SERVICE EXPERTS that engage on a very high level with the general public so we need great personalities to lead our teams. A good sense of humor helps.
· You have solid work history and longevity of at least 3-5 years at your last employer; we prefer 5 continuous years
· You have supervised a 90 person team (We plan on growing!)
· You enjoy working outside in all weather. Yes, all weather.
· You are a problem solver. Remember, we need innovators.
· You know what Quality Assurance means…This means exceeding client expectations, exceeding the Ambassadors expectations
· You have “a little dirt never hurt anybody” mindset. (You’re going to get dirty a lot)
· You know how to manage people and work in a team setting. (Team building and creating a culture is very important to us)
· You have a “do what is right” mindset. Integrity is a must!
· You like a varied work schedule. Events will happen in this city. A manager will need to lead the team during event seasons.
DO NOT APPLY IF YOU:
· Tend to be indecisive and have trouble making quick, effective decisions. (We can’t hold your hands. You have to be strong.)
· If you are inflexible and can’t work outside of a M-F 9-5 position when necessary
· Do not like talking to people or prefer to work alone, because this is not that job.
· Like to sit at a desk and file papers all day, because this is not that job.
· Like to know exactly what your day will be like, because this is not that job.
“Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
Job Type: Full-time
Pay: From $90,000.00 per year
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Work Location: One location