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Our organization is unique in that we are a nonprofit community resource that saves lives by working with volunteer donors to provide the highest quality blood & tissue components to patients. By using cutting-edge technology, our team of dedicated professionals has helped save hundreds of thousands of lives for more than 35 years. Over 200,000 components of life-saving blood and tissue from volunteers throughout South Texas are collected and tested each year. We are internationally recognized for the quality of our services and research. Donors are essential because patients are in constant need of blood, blood components, and/or tissue. It’s about life! Share our excitement and join our team!
BioBridge Global (BBG) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.
Job Title: Communications Specialist
Revision: 0001
Job Code: 703089
Shift: Monday-Friday, 9am-5pm
FLSA: Exempt
Hybrid? N
CPF Level: P3
Location: San Antonio
Dept.: Corporate Communications
Business Unit: BioBridge Global
General Summary
As part of Corporate Communications team, responsible for providing marketing and public relations support for BioBridge Global. Assists with media relations, corporate communications, community outreach, sales support, public affairs, social media, email/web communications and event planning. Occasional travel to outlying communities required.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
It is essential that the incumbent have a valid driver’s license and be at least 18 years old with a good driving record to meet organization driving standards.
Major Duties and Responsibilities
Essential Tasks
Media relations ‐
- Develop and pitch stories to appropriate media (local, national and industry) to raise awareness of products and services, new partnerships, new contracts, and scientific announcements.
- Develop and execute content and media outreach to support donor recruitment for South Texas Blood & Tissue Center, a subsidiary of BioBridge Global.
- Strong focus on building media relationships with writers covering relative fields at trade publications, online sites and forums.
- Arrange and prep for media interviews with executives, medical staff, donors, patients; serving as a spokesperson when appropriate.
- Write and distribute news articles, media releases and public service announcements.
- Write blogs and support internal development of blogs, white papers and scientific communications.
- Research and secure placement of content (white papers, bylined articles, blogs, etc.) opportunities.
- Support crisis and issue‐related communications.
- Be on 24‐hour call rotation schedule for media inquiries.
- Internal Communications ‐
- Develop and write content for newsletters, annual report, brochures, websites, Intranet, and other publications as needed.
- Assist with photography / videography needs for publications.
Community outreach/Public affairs ‐
- Research, pursue and book appropriate speaking opportunities for executives.
- Coordinate, plan and attend company events such as promotional drives, health fairs, conferences, video shoots and other designated events, including in outlying communities.
- Provide support for Community/Public Affairs/Governmental Relations outreach efforts, including development and management of contact lists, drafting letters, and support material development.
- Establish and maintain relationships with targeted elected officials and community leaders.
- Social media/Web ‐
- Product and service content strategy, development and updates.
- Community and donor recruitment content strategy, development and updates.
- Website content management.
- Email/web communications – develop, research, write, proof messaging.
Implement, execute and provide project management for internal and external events. Support sales initiatives, content development and messaging.
Performs other duties as assigned.
Non‐Essential Tasks
Run departmental errands as directed.
Education
Requires a Bachelor’s Degree from an accredited college or university with major course work relative to the field of assignment. The required major is Communications, Public Relations, Marketing, Journalism, or related discipline.
Licenses and/or Certifications
Valid United States Driver’s License
Experience
Requires three or more years of PR, marketing, journalism, and/or media experience.
Strongly prefer experience in communication work in Biomedical field or health‐related field. Prefer scientific, biomedical or health‐related writing experience.
Knowledge
Must have knowledge of journalism, public relations, media, and/or developing publications. Must acquire a working knowledge of BioBridge Global and its subsidiaries’ programs.
Skills
Must be capable of operating motor vehicles in all types of weather conditions.
Must have experience using Adobe Suite programs.
Must have experience using Microsoft Office applications including Word, Outlook, Visio, PowerPoint and Excel.
Must have strong computer skills.
Must have excellent written and oral communication skills.
Abilities
Must be a self‐starter and self‐directed worker. Must be able to keep information confidential.
Must be neat in appearance and well groomed.
Must be professional, detail oriented, self‐motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Must have ability to collaborate on scientific papers and topics.
Must have the ability to establish and maintain effective relationships with the general public, employees and management staff.
Must maintain good working rapport with all departments.
Working Environment
Works in a well‐lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment ‐ Category II
Physical Requirements
Must be able to drive on behalf of the organization. Will sit, stand, walk, and bend during working hours. Requires ability to reach, lift and carry up to 20 lbs.
Will require walking, bending, and prolonged sitting and/or standing during work hours. Requires normal or corrected vision and hearing corrected to a normal range.
We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!
All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:
- Competitive salary
- 100% Employer Paid Life Insurance
- 401(k) with Employer Contribution
- 100% Employer Paid Long-term Disability Plan
- Paid Time Off (PTO)
- 100% Employer Paid AD&D
- Extended Illness Benefits (EIB)
- 100% Employer Paid Employee Assistance Program
- Shift Differentials
- Group Health Medical Plan with prescription coverage
- Paid Holidays
- Variety of Voluntary Supplemental Insurances
- Incentive Compensation Plan
- Voluntary Dental Coverage
- Educational Assistance Program
- Voluntary Vision
BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities to minorities, females, veterans, and disabled individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, genetic data, sexual orientation, gender identity, or any other legally protected characteristics. For more information about your EEO rights as an applicant under the law, please click here. BioBridge Global maintains a Tobacco & Drug-Free Workplace
