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Bill Ragan Roofing in Nashville, TN is hiring a full-time Production Manager to manage our crews and ensure that they are meeting expectations every time. Can you instill the pride of workmanship and a passion for customer service in others while helping us grow? Are you ready to advance your career by stepping into a management role? If so, read on!
Our Production Manager earns a competitive salary of $52,000/year, based on experience. We also offer bonuses, PTO, and a fun work environment. If this sounds like the management opportunity you’ve been looking for, fill out our initial 3-minute, mobile-friendly application today!
ABOUT BILL RAGAN ROOFING
Here at Bill Ragan Roofing, we are dedicated to keeping our customers first while providing excellent quality and pleasant roof repair, replacement, and installation experiences. Our passionate leader, Bill Ragan, opened our doors in 1990, and since then has made it his mission to grow our customer base by forging strong bonds with customers by showing empathy and attentiveness to each person we meet. We hold true to the idea that character and integrity hold the highest value, and we function with excellency in everything we do, even the little things!
Our team enjoys working together and has a strong foundation of collaboration and innovation. Every player is an essential “spoke in the wheel” that keeps us moving forward! We encourage working together and leaning on one another in this fast-paced industry. We are dedicated to providing ongoing learning and growth opportunities and we are always wanting to add future-focused employees who are ready to build a long-term career!
A DAY IN THE LIFE OF A PRODUCTION MANAGER
As our Production Manager, you oversee and manage our field crews and job schedule. Our sales team assists you in scheduling installations and notifies you of the specifics of each job. Your positive and cohesive relationship with our sales department is essential to your success! For each job, you select the crew that is the best fit based on size, difficulty, and expertise. You then educate them on what the job entails and what is expected of them. Keeping on top of each crew’s daily progress, you inspect roof installations during and after work is completed to ensure that everything was done correctly. As the point of contact for technicians when issues arise, you provide excellent problem-solving support on the job site.
Using your excellent communication and interpersonal skills, you build rapport with customers as you let them know what to expect during the installation, address their concerns, and follow up with them to ensure complete satisfaction. If issues arise, you are happy to help and work hard to resolve problems. By keeping documentation of our customers’ experiences whether they are good or bad, you are able to keep track of what we need to improve on and what works well. You find great satisfaction in leading our company to success in this management position!
QUALIFICATIONS
3 years of experience as a Production Manager in the roofing industry
Valid driver’s license and a good driving record
Ability to pass a background check and drug test
Are you organized and able to prioritize tasks effectively? Do you have good communication skills? Are you a customer service rockstar? Do you present yourself professionally? Can you build a good rapport easily? Do you have strong management skills? Do you enjoy teaching and mentoring others? Are you goal-oriented? Are you always looking for ways to learn and improve? If so, apply today!
Location: 37204