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about us: battleface is building a humanity-focused travel insurance company to bring people and the world together. Why? Because for far too long travel insurance has focused on the company, not the customer. But we’re changing that. How? By connecting travelers to customized insurance solutions that deliver the right insurance at the right price—right where and when they need it.
about you: You’re the type of person who jumps at the chance to get things organized. You love data, forms, order and constantly obsess over policy wordings. When planning your next holiday, you use a spreadsheet. You certainly think insurance is the most exciting industry and don’t understand why others disagree! At the same time, you also think insurance needs to be simple and easy to understand, while respecting underwriting and regulatory guidelines. You’re dreaming about a tech solution that would eliminate unnecessary claim forms and processes that have been in existence since 1980s.
Specifically, we’re looking for a Claims Manager who can:
Use data to identify future customer needs
Help battleface define what those needs are and help us design and build the right products to suit
Make the claims process better for customers, whilst observing regulatory, fair claims handling guidelines and company best practices
Build claims management processes and procedures from the ground up with our underwriting, compliance, and operational teams
essentials:
You’re excited to use a tech gateway to streamline the current claims process journey
You think claims processing should enhance customers’ experience and not hinder it
Experience handling travel, medical and complex international insurance claims
Also, yes – you’ve dealt with regulators and legal institutions before
Excellent in every possible skill: writing, negotiation, communication, organization, reporting, data gathering, reserving, projecting, dreaming, and forecasting
even better:
Startup experience? Yes, please
Foreign languages? Incredible!
Mad about travel? Tell us more
the perks:
Insurance – Dental, Health, Life, AD&D, Vision – 100% of premiums are covered by battleface
You’ll never work on your birthday
28 days of PTO, 15 sick days, and 15 holidays
Travel – All international travel for associates is insured by battleface
401k
We’ll pay to get or renew your passport
If you’ve got the skills, work wherever you want in the states
