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Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
As a Accounts Receivable and Finance Assistant at Bath Flip, you will be responsible for providing exceptional customer service, and building strong relationships with our clients. With a focus on customer satisfaction, you will handle all accounts receivables and invoicing for this branch, resolve issues, and maintain a positive brand image for our company.
The ideal candidate must have at least two years of consumer accounting experience, basic accounting skills and knowledge of routine accounting functions in both accounts payable and receivable, and a strong attention to detail.
Responsibilities:
- Verify accuracy of all contracts/invoices/payments received
- Accounts payable reporting and reconciliation
- Process customer finance applications, verifications and provide support for customers
- Accurately review payments with customers and assist with any questions
- Building and maintaining strong relationships with customers to foster loyalty and repeat business
- Maintaining accurate scheduling, customer records and updating billing information as necessary
- Answer phones and direct consumer to the proper department and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Education and Experience:
- Bachelor’s Degree or equivalent combination of education and experience.
- Experience with accounts receivable and collections.
- Proficient in Outlook, Word, Excel and PDF software.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the ability to handle difficult situations with diplomacy
- Detail Oriented, highly organized and possesses excellent customer service skills.
About Us:
Bath Flip is a leading provider of high-quality bathroom remodeling, fixtures and accessories. With over 10 years of experience in the industry, we have built a reputation for delivering exceptional products and outstanding customer service. Our customers love us for our extensive product selection, competitive prices, and reliable delivery. At Bath Flip, we value our employees and strive to create a positive and supportive work environment. Join our team and be part of our success.
