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Job Description
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SUMMARY The primary objective of this role is to work directly with business stakeholders to understand their needs in order to design and develop basic bots that can automate manual processes and transform them into useful structures xe2x80x93 journal entries, analytical reports, extracts for data warehouses and dashboards. This position is also responsible for creating process documentation for all bots built and updating the software administrators regarding the requirements to support the new functionality KEY RESPONSIBILITIES
- Work alongside the Financial Systems Manager to learn customer business processes and gain an understanding of all data sources in order to quickly assess feasibility of proposed automation
- Work with the Financial Systems Manager to identify the technical requirements to design and develop bots for automation requests
- Build simple bots for approved project proposals following established internal departmental controls and best practices for project implementation
- Complete parallel testing of new bots in the development environment before the team administrators move them into production
- Train an accountant (if a reconciliation is involved) or an administrator (for fully automated bots) to assume responsibility for completed bots after the quality assurance review has been completed
- Create detailed process documentation for all bots (with images) of all data sources used and the functionality of the job processes within the bot
- Create service level agreements (SLAs) for business customers outlining the Business Process Automation (BPA) teamxe2x80x99s responsibilities versus the business ownerxe2x80x99s responsibilities with minimal supervision
- Maintain exception reporting for bots created on behalf of the end users and their senior management
- Analyze trends in performance of completed projects and discuss with the Financial Systems Manager process improvement ideas to create efficiencies via modifications to file definitions and/or file mappings
- Create Share Point tickets (as needed) for assistance with projects in the development environment
- Assist the team administrators with understanding maintenance tickets from accountants and auxiliary developers from other Finance teams
EDUCATION/EXPERIENCE REQUIRED:
- Bachelorxe2x80x99s degree in Finance, Business, Computer Science or equivalent
- Minimum 1 year experience in designing and implementing automation bots or equivalent
- Project Management experience
- Basic knowledge of SQL
PREFERRED:
- Experience with Trintech products: ReconNET and Certification
- Experience writing process design documentation
- Experience with ERP systems (PeopleSoft)
FUNCTIONAL COMPETENCIES
- Exhibit effective verbal and written communication skills with team members and business customers regarding project status updates and any risks impacting agreed upon deadlines
- Experience participating in communication between the business and the Information Technology teams
- Clearly document and explain business processes and automated solution designs
- Work with a structured and systematic approach to design combined with an inquisitive mindset; apply problem-solving skills and get solutions to development issues
- Demonstrate time management skills with an attention to detail
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