Aston Carter is currently seeking qualified candidates for multiple Personal Finance Specialist positions in Pensacola, FL.
Description:
To provide productive, preventive, and remedial consumer credit counseling and debt management services for the membership.
Provides consumer credit counseling and administers debt management services for Credit Union Members.
Recovers loan payments that might otherwise have been lost due to members financial difficulties. This includes: interviewing member to accurately assess their financial situation and determining the level of counseling required (educational, preventive, or remedial); analyzing members’ debts; assisting members to develop personal budgets; determining members’ qualification for entry in the debt management program (DMP).
Intervenes with creditors/collectors in complex or difficult situations such as cases involving foreclosures, bankruptcies, and garnishments.
Resolves critical member problems (e.g., investigates why collector is pursuing member in DMP or mediates with persistent collection agencies and or creditors). Intervenes with members who are considering Bankruptcy and recommends DMP as an alternative solution.
Assists members who face difficulty with credit bureau and security clearance issues.
Computes payment offers to creditors, intervening and negotiating with creditors to extend, consolidate, refinance and/or restructure credit terms and conditions for debt repayment.
Prepares requests, reviews checks sent to creditors and transfers payments to member’s loan accounts.
Sets up intersystem transfer for the repayment of debts.
Tracks member’s progress until financially stable and/or current with creditors.
Maintains detailed chronological records and statistics of interviews, correspondence, conversations, calculations and administrative contacts with or made on the behalf of members utilizing budgetary counseling or debt management services.
Makes interim revisions to creditor payment schedules to reflect unforeseen increases or decreases to member’s disposable income (e.g., medical expenses, car repairs) that may affect the member’s progress or financial situation.
Notifies members as appropriate. Changes CBR reporting code to reflect members’ involvement in DMP to avoid additional debt load.
Justifies request for loan extensions, refinances and new consumer loans submitted to the credit committee.
Recommends extensions and/or relaxed payment terms for members with credit card accounts, completes payment reversals and submits closure for Lines Of Credit
Requirements:
Experience that demonstrates basic knowledge and skill in conducting interviews, collection of debts, and or analyzing financial circumstances which may involve an exposure to granting credit
Interpersonal, verbal and written communication skills that demonstrate the ability to convey information effectively
Effective telephone skills
Ability to apply basic mathematical formulae and work accurately with numbers
Tact, diplomacy and persuasiveness to deal with members and creditors on financial matters, often in difficult circumstances
Knowledge of credit and collection practices and procedures
Familiarity with principles of financial budgeting
Pay: $17 per hour
Schedule: Monday – Friday, 10:30AM-7:00PM CST
Training: 2 weeks classroom training, either 7-3:30 or 8-4:30. Hybrid, partly on site and remote.
Working environment: Hybrid, one day on site per week.
Qualified candidates who are interested in learning more about this opportunity should apply directly to this job posting with their most updated resume!
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit ~~~. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call ~~~ or email ~~~ (~~~) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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