Aston Carter Hiring for Marketing Call Center Job at Bloomington, IL Full Time

Description:
The Marketing Call Center provides support to our sales representatives by scheduling appointments with existing customers and conducting other customer touchpoints as needed. By scheduling appointments, our customers are more likely to gain insight into their insurance and financial security needs, better understand available solutions, and benefit from the guidance and services available through our company.

1. Articulate the value of a customer meeting with their Financial Representative and/or Insurance Agent by using company approved scripts and rebuttals.

2. Accurately schedule the appointment using Outlook Calendar and schedule/complete appropriate follow up tasks, e.g., send appointment reminder post card/email, make appointment reminder phone calls, communicate with Financial Representatives and Insurance Agents as needs dictate, and update customer information, e.g., email address.

3. Meet activity benchmarks, e.g., dials per hour, and production benchmarks, e.g., appointments per hour.

4. Ability to learn complicated technology, e.g., phones and customer/campaign management software to manage workload and complete assigned tasks.

Skills & Qualifications:
Communication

Ability to multitask

Phone demeanor

Hours:
M-F

9 AM – 5:30 PM

About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.