Primary Responsibilities : The Manager, Digital billing is responsible for managing Billing Analysts, including coaching and training, generating invoicing for billing, and related close reporting on behalf of NBCUniversal s National and Local properties, partnerships, and platforms.
Lead, manage, coach the Digital Adsales team consisting of 3 / 4 direct reports in achieving best-in-class performance aligned to the Global Customer Finance operations strategy and businesses goals
Develop business cases and collaborate with Director Billing Adsales to continuously transform Billing functions to drive process and transactional efficiencies and performance including automation through robotics, AI, leveraging BPO, and third-party software.
Ensure billing, revenue recognition, and SOX controls are properly implemented and adhered to throughout invoicing process
Provide leadership, support, guidance, and training to Billing Analysts and BPO support
Partner and communicate across sales function, planning, ad sales finance and GCFO
Assist Account Executives, Sales Planners, Digital Service Representatives in meeting billing deadlines and resolving billing issues
Maintain sustainable pre-bill master data quality control process to ensure billing integrity
Meet quarterly close deadlines in reconciling and generating billing as well as preparing files for transfer to SAP accounts receivable system
Generate monthly billing as needed for NBCU Digital Enterprises including Peacock, Syfy, USA, Bravo
Prepare weekly pre-bill pacing reports and communication to proactively drive completion of upstream dependencies to achieve timely billing
Work with clients on providing support requested for any digital invoice inquiries or discrepancies
Perform historical billing error root cause analysis for long-term process improvements
Support Collection Managers in problem-solving complex billing discrepancies
Support new digital ad sales initiatives in advisory capacity on pre-bill and billing process requirements
Provide annual audit support
Assist Management in projects assigned
Assist Collections team in billing resolutions and research of accounts
Quals
Qualifications / Requirements :
5+ years billing experience
Digital media ad sales billing experience preferred
Four-year degree (B.A., B.S.) in Business, Accounting, or Finance
Proficient in advanced excel
Ability to communicate efficiently with different departments and clients
Problem solving skills, ability to dig into problems and drive resolutions
Detail Oriented
Excellent research, organizational, analytical, and interpersonal skills
Strong organizational skills
Desired Characteristics :
Experience with SAP preferred
Experience with Operative.One preferred
Experience with Salesforce preferred
Additional Requirements :
Hybrid : This position has been designed as hybrid, generally contributing from the office a minimum of three days per week.
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