We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Position Overview:
The primary responsibilities of the Operation Manager are to help ensure performance and reliability of the IT environment, coordinate the resolution of operational concerns, and act as a liaison with IT management to facilitate the delivery of information technology services
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The OM shall manage all aspects of operations tasks assigned by the customer, including:
Planning, managing, and controlling the computer operations activities, following SOP and applicable STIG.
Helping ensure SOPs are reviewed and updated annually.
Providing project management of operations tasks, utilizing the customer approved procedures and tools and participating in special projects as required.
Helping ensure system patching procedures are conducted, following the change management workflow and schedule.
Providing reports on operational status upon request from customer operations management or their delegate.
Assigning tasks while helping to ensure optimum effectiveness; prioritizing tasks based on input from customer operations management or their delegate.
Monitoring contract staff performance and providing cross-training to staff as needed.
Maintaining knowledge of existing technology as it applies to current and future architecture.
Recommending and implementing programs to minimize costs, help ensure optimum output, and maintain quality.
Customer operational issues shall be resolved through coordination with users, developers, operations staff, and vendor personnel.
Work Experience, Knowledge, Skills & Abilities:
Shall possess IT operations management experience with a project similar in size, scope, and complexity to this area
5+ years of experience
Must be eligible to obtain security level clearances and maintain the level of security required while performing tasks.
Working Environment & Conditions
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com
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