AR Williams Air Conditioning Looking for Office Manager at West Palm Beach, FL Full Time

A.R. Williams Air Conditioning is looking for a top-quality person to join our team. This position is for an enthusiastic, organized, detail-oriented individual that is self-motivated, customer focused, and able to work with minimal supervision.

Summary:
The Office Coordinator will drive growth and sales supporting our installation and service department teams. This individual will be an ambassador of the A.R. Williams Brand by driving our amazing culture and creating positive customer experiences.

Responsibilities and Duties:

• Take customer calls for all lines of business, determine needs, and coordinate service calls to ensure they are handled by the closest and most qualified technician.
• Qualifies and schedules in-home appointments for sales team to ensure optimal sales opportunities.
• Works closely with Service Manager and Owner to ensure team is booked appropriately throughout the day.
• Ensure accurate equipment/supply lists and identifies equipment/supplies needed for scheduled jobs.
• Ensure accuracy of data in ServiceTitan and assist techs, install teams and sales with technology needs and data inputs.
• Responsible for maintaining branch cleanliness, office supply stock, and kitchen supply stock.
• Supports recruiting efforts by providing walk-in candidates with employment information and facilitating application process.
• Receive, record, and secure cash payments.

Requirements:

• Strong customer service skills in-person and over the phone.
• Excellent organizational skill and the ability to pivot quickly between tasks.
• Strong attention to detail.
• Self-motivated and ability to work independently.
• Retail sales and/or in-side sales experience is preferred.
• Professional demeanor.
• Positive, customer-focused attitude.
• Proficient computer skills (inventory databases, Excel, and word)

A.R. Williams Air Conditioning believes that if we take great care of our employees, our emoployees will take great care of our customers.. Employees receive excellent pay and benefits with a commitment to work / life balance.

Benefits We Offer:

• 100% Company Paid Medical Insurance
• 1 Week Paid time off after a year & paid holidays after 90 Days
• 401(k) with a 50% match up to 8% of your contribution
• Company provided uniforms

Job Type: Full-time

Pay: $20.00 – $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• West Palm Beach, FL 33409: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative experience: 1 year (Preferred)

Work Location: One location