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Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking for fast career growth, cross-functional experiences, global exposure and robust training & development.
COMPANY:
Budweiser. Bud Light. Stella Artois. Michelob ULTRA. That’s right, over 100 of America’s most loved brands, to be exact. But there’s so much more to us than our top-notch portfolio of beers, seltzers, and more. We believe our people are our greatest asset, and we’re looking for people like you to join our shared dream and purpose. We dream big to create a future with more cheers. Are you up for the Challenge?
Roles & Responsibilities
Responsible for communicating with customers via multiple social networking channels ( e.g., Facebook, Twitter, Discord and Instagram) for Budweiser, Bud Light, and other national brands
Build relationships and drive customer satisfaction and loyalty by delivering excellent customer connections
Responsible for each customer’s overall experience and their impression of ABInbev
Escalate contacts to internal and external partners as necessary
Solicit approved responses as needed
Responsible for understanding ABI’s complete portfolio, including respective brand positioning, marketing strategies and internal/external relationships
Responsible for developing ABI’s presence on Discord , by executing the respective brand position on the platform
Collaborate with internal and external partners to help ABI nbev engage with the NFT community
Interact with crypto/NFT communities on social media platforms
Identify and remove bots from NFT communities
Coordinat e with internal and external partners required to execute on the NFT strategy
C reat e a strong community around these NFTs and related projects by e ngaging and connecting with our key markets
Define our strategy to acquire, engage and retain NFT communities
Keep a pulse on trending and hot topics in the community and identify areas of opportunity to grow engagement at scale
Stay informed of NFT news and trends, bringing insights to the team
Leading customer service on D iscord and various brand ’s social media channels
Coordinate shipment of merchandise/prizes in conjunction with third parties to drive brand loyalty
Collaborate with digital reporting teams to provide qualitative analysis of 1:1 interactions with consumers
Job Qualifications :
Proven record of community engagement and management in the crypto space
Strong experience with Discord
Experience identifying and delivering helpful community content
A creative, strategic approach to community growth and engagement
Knowledge of the NFT community and metaverse including crypto specific language and meme culture
Strong verbal and written communication skills
Bachelor’s degree in Marketing, Communications, or equivalent business experience managing social media
Deep understanding of social media trends, pop culture and the internet as a whole
Exceptional written and grammar skills
Funny and creative
High productivity motor, self-starter, and ability to work autonomously
Working knowledge of Microsoft Office Suite applications
Highly organized with ability to manage priorities and coordinate multiple projects simultaneously
Effective communication , project management, administrative, and interpersonal skills
Must adapt easily to change in a dynamic work environment with an emphasis on customer satisfaction
Willingness and ability to work varied hours (nights and weekends)
Ability to take direction and absorb information quickly
Preferred Qualifications
Advanced Degree
Willingness to relocate for future opportunities
Beer/alcohol industry knowledge
WHY ANHEUSER-BUSCH:
Anheuser-Busch has always dreamed big. It’s who we are as a company. It’s our culture. It’s our heritage. But more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. Even when they’re hard. A future where we keep dreaming bigger. Together. To reimagine what a beer company can be. And what Anheuser-Busch can do. Where we provide more opportunity for our people, lift up our neighbors, and make a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers.
EQUAL OPPORTUNITY EMPLOYER
As the leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It’s this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.
REQUIRE ADDITIONAL ASSISTANCE?
Anheuser-Busch is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you are a qualified individual with a disability, or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access the Anheuser-Busch Careers website as a result of your disability. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
If you need an accommodation or assistance in using the Anheuser-Busch Careers website, please email [email protected] .
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