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AMERICAN MARINA, INC LOCATED AT 830 E GREEN BAY ST, SHAWANO WI 54166
FINANCE MANAGER JOB DESCRIPTION
Pay
The income for the managers is 100% commission based.
Finance Office Fiscal Year
July 1 – June 30
Hours
● Hours are split between the 2 managers. Coverage should always be 100% for hours of operation. During season hours may exceed 50 hours per week. Hours in the slow season may be 35-40 hours per week.
● Work with the finance director to create a regular schedule to accommodate the store schedule. Abide by the schedule.
● Vacation is allowed each year and cannot be taken during season-Boat Show thru mid August. Any vacation should be approved ahead of time and coordinated with the other Finance Manager.
Legal Responsibilities
● Obtain automotive and RV sales license within 2 weeks of employment
● Obtain credit life and disability license within 4 weeks of employment.
● Work with finance director to learn the state laws and legal requirements for the sale of new and used boats, motor cycles, trailers, recreation vehicles, and automobiles.
● Verification all serial numbers match the final sale- working with Delivery.
Product Knowledge
Work with the finance director to obtain full understanding of the products offered in the finance office.
● Credit Life Insurance
● Credit Disability Insurance
● Total Loss Coverage or GAP
● Eco Sport Interior and Exterior Protection
● Metal Jacket protection
● Vantage Clear coat pontoon protection
● Vantage Wrap and Guard Protection
● AGWS Sport Fishing Package
● AGWS Cruising Package
● AGW S Ski Boat Coverage
● AGWS Platinum and Gold ATV and motorcycle coverage.
● AGWS Tire and Wheel Coverage
AMERICAN MARINA, INC
FINANCE MANAGER JOB DESCRIPTION
Bank and Program Knowledge
● Work with the finance director to learn and fully understand the different banks and the niche programs used for each type of sale.
● Review monthly the programs to see if there have been any changes to interest rates or programs.
● Understand the requirements of each different bank and which is most beneficial for each transaction, based on cash down, credit score and customer income.
● Fully understand the long term loan options versus the balloon options and when to utilize each.
● Have full understanding of the reserve payment from each lender and also the charge back program of each lender.
● Have full understanding of what each lender requires for lending and how each bank packet is submitted upon completion.
● Fully understand how to review the loan documents with the customer in the final signing of paperwork.
● Full knowledge of where signatures and/or initials are needed to assure complete paperwork.
● Learn what is needed from each bank for final paperwork at delivery.
BIT SYSTEM
● Work with the finance director to learn the BIT system (sales, parts, inventory and service).
● Learn how to finalize a contract from verification of customer information, checking all fees are correct and addition of any additional sale products is completed.
● Learn how to properly add all accessories and add items (i.e, F&I products) and assure they are in proper location for tax and accounting purposes.
● Learn how to print a deal and properly print completed title paperwork.
● Learn how to verify accessory tickets and also how to close them at the end of a sale.
● Learn how to check inventory and locate Stock Numbers via a serial number and how to add to an existing deal.
● Learn how to properly move a deal along from Pending to Sold to Delivered status and enter notes into system, having a full understanding as to why the notes are necessary to the proper function of each area of the business.
● Learn how to record cash, check and credit card deposits into a deal.
● Finance Manager may not sign contracts until properly licensed.
DEALERTRACK
● Learn how to run a credit application, what is needed on a credit application and what to look for on the credit bureau to determine the proper course for each individual deal.
● Learn how to submit deals for approval.
● Learn how to check on responses from banks and requests for additional information.
● Learn how to check on funding notification and follow up on making sure completed deals are not delayed.
● Learn how to maneuver through Dealer Track to find up to date program information and current forms needed for each bank for delivery.
AMERICAN MARINA, INC
FINANCE MANAGER JOB DESCRIPTION
APP ONE
● Learn how to begin a deal in App One and verify all numbers against the deal in BIT.
● Learn how to make any adjustments for customers at the time of pick up for adjustments to the deal.
● Learn how to print the final documents needed for finance deals from App One.
● Learn which lenders can only accept a credit application through App One.
AGWS
AGWS website is used to finalize and provide the customer with their final warranty documentation on any purchases they made of F&I product (i.e. Eco Sport and AGWS coverage all found here).
● Learn how to enter customer and product information into AGWS site and request the correct products they purchased for final print.
● Learn how to make any adjustments to the final sale price and or product before printing and moving from quote to contract status.
● Learn how to do end of the month remittances for both AGWS and EcoSport Products.
● Learn how to reconcile the end of the month reports against the Finance Log.
Packaging a Deal
● Work with the finance director to understand each banks process for the submission of final documentation for funding.
● Understand all aspects of the funding process to keep the packaging of the deals streamlined and fully complete.
● Any missing documentation will be addressed immediately upon notification from lender.
● Finance Managers will review all final paperwork and assure that all MSO’s are properly filled in.
● Finance Managers will learn the proper way to prepare to folder to be sent upstairs to the administration office.
Sales Process
● Perhaps the most important part of the Finance Manager’s job is to present to each and every customer the MENU. All finance managers need to understand that this is not only for the generation of their income, but for the protection of American Marina, Inc.
● Each MENU is initialed by each customer to verify not only the items that they chose to purchase, but the decline of products not taken. This is kept on file to show all products have been offered to all customers.
● Any new Finance Manager will work with the Finance Director to learn the MENU, how it is structured and how to properly present to the customer.
● All Finance Managers will regularly work together to role play the MENU and make sure the presentation is flowing and that they are able to handle the close and any potential customer concerns.
● Finance Managers will know how to effectively move back to the close and request customer approval with having them place their initials on the proper MENU selection.
AMERICAN MARINA, INC
FINANCE MANAGER JOB DESCRIPTION
Paperwork
● Finance Manager should fully understand all documents presented to the customer and the reason they are required.
● Finance Manager should know how to manually calculate and complete the PEKIN credit life and disability applications.
● Finance Manager should know how to calculate the Balloon loans and how to complete the balloon loan agreements for the several banks used for these transactions.
● Finance Manager should follow the checklist to assure all proper documents are completed for each transaction.
● Finance Manager should be comfortable presenting all final paperwork and explaining all applicable fees to the customer.
Logging and Tracking Sales
● Following the final paperwork for each customer, the Finance Manager is responsible for logging the sale onto both the Finance Log and the Finance Funding Log.
● Each day the sales are recorded on the Daily Report.
● Each day the Deliveries are recorded on the Daily Report.
● Each day, the Month to Date numbers are transferred to the Daily Report and reviewed to see how the sales are tracking versus the forecast. Goals are tracked DAILY!
● Month end reports are generated from the Finance Log and the Daily Report and provided to the General Sales Manager.
RESPECT
The Finance Managers are an integral part of the sales process and will always be respectful of each other, other managers, sales people and the customers.
This includes:
● Timely call back to customers regarding approval and or decline on finance.
● Timely call back to messages each day.
● Helping one another finalize sales, as needed. Set processes allow for all managers to pick up a deal jacket and know where it is at in the process.
● Communicating with the Sales Managers to assure all deals reviewed prior to “deading” out a deal.
● Leaving notes on deals and in BIT to assure the proper follow-up and flow of each deal.
● If a Finance Manager is unsure of the proper course of action for a deal, they should consult with the other Finance Manager. Understand your income is also their income and if all options are not reviewed, it takes away from your partner.
● Proper conduct toward co-workers is expected at all times.
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
Physical setting:
- Office
Schedule:
- Day shift
- Overtime
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Shawano, WI 54166: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
