What makes an AFF Retail Support Specialist (Sales Advisor):
A talented individual who’s self-driven, well-organized, loves people and passionate about customer service!
Deliver a first-class customer experience that represents AFF’s Core Values!
Someone who is passionate about personal and organizational success!
What we offer:
Base salary + Monthly Bonus!
Monthly Mileage and Cell Phone Reimbursement!
Flexible Time Off and Market Leading Benefits!
High-growth organization with advancement opportunities!
Diverse, Collaborative, & Fun Work Environment!
Roles and Responsibilities:
Professionally represent American First Finance within our retail partners with a positive attitude and friendly yet professional demeanor.
Achieve Sales and Financial targets for your assigned district/stores through proactive training and support of the retailer’s sales associates.
Provide leadership, monitoring, and various forms of training required to ensure retailer’s sales associates can maximize all potential sales opportunities while representing the AFF program accurately.
Assist partner stores in resolving issues whether in-store and/or over the phone.
Assist stores in prospecting for new customer business by telemarketing and distributing printed materials.
Communicate and deliver various incentive programs to drive business and partner engagement.
Adhere to all company and partner policies and processes while representing AFF.
Protect AFF assets through flawless expense management.
Prioritize workload to provide a world-class experience to our retailer partners and their customers.
Demonstrate expert knowledge of AFF product and program terms to correctly communicate when necessary to the retail stores associates, managers, and district management.
Perform other duties as assigned by supervisor
A High School Diploma. Additional qualifications will be a plus.
A minimum of 2 years’ retail/management experience.
Being bilingual in English and Spanish isn’t essential but will be a plus.
Excellent time management, communication, and organizational skills
Persuasive and goal-oriented.
Driven individual, with Tenacity/Resilience.
Great team player.
True customer service advocate.
Attention to details.
Valid state driver’s license and good driving record