Alvaria, Inc. Looking for Director of FP&A at United States Full Time

Alvaria employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history, we have empowered employees by creating an inspired community that values Urgency, Accountability, and Results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.

From the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established enterprise, challenging the market with renewed thinking and best-of-breed business solutions.

Our solutions simplify and improve the customer and agent experience. Our complete suite of Contact Center and Workforce Engagement & Optimization solutions helps companies keep agents engaged while providing exceptional customer service experiences. Our flexible, highly scalable applications for interaction management, IVR/self-service, chatbots/AI, workforce optimization and more, are available on-premises or in any hosted, private or public cloud environment.

Our people define who we are. The curious, driven, creative, fun individuals who are drawn to ALVARIA bring skills sets and cultural differences from around the world. They love innovation, challenges and empowering our customers to engage seamlessly and efficiently — every member of our team is dedicated to creating amazing customer contact experiences – for our customers and our customers’ customers. If you like developing new solutions and turning big ideas into reality, ALVARIA is the place for you. At ALVARIA, you’ll work with smart and motivated people to make a difference for the companies we serve.

GENERAL SCOPE & SUMMARY

Alvaria is seeking a Director of Financial Planning and Analysis (FP&A) lead the company’s financial reporting and planning processes. This position will play a key role in providing strategic support to senior management including expense management, headcount planning, board presentations and consolidated reporting packages. In this role, you will have the ability to drive improvements in our planning and forecasting processes through cross-functional coordination that will enable Alvaria to effectively scale our financial operations. The ideal candidate will have experience working in a high growth enterprise SaaS company, with strong attention to detail and an ability to thrive in a fast-paced environment. This role will report to the VP of FP&A.

ESSENTIAL FUNCTIONS:

• Partner with department leads to drive operational cost optimization, headcount and expense management
• Manage the Annual Operating Plan (AOP) cycle through cross-functional coordination and task management
• Responsible for coordination and consolidation of the monthly close and forecast reporting packages
• Be the primary liaison with accounting, identifying adjusting entries to ensure consistent & accurate financial statements
• Oversee current Hyperion planning tool administration; identify & recommend tool enhancements/improvements in coordination with the system administrator
• Maintain key operational & performance metrics and establish reporting cadence to senior leadership team
• Lead and mentor a team of high performing financial analysts
• Bring best practices to develop and implement policies and processes that will scale our financial operations

SPECIALIZED KNOWLEDGE & SKILLS:

• Experience with ERP and/or planning tool deployments preferred
• Results oriented and ability to solve problems and execute in a fast-paced environment
• Strong written and verbal communication skills; able to present data in a clear and concise manner to all levels of the organization
• Experience with Netsuite, Hyperion Essbase, and/or PowerBI a plus

QUALIFICATIONS:

• Bachelor’s degree in Finance, Accounting or other related field. MBA or CPA preferred.
• 7+ years of progressive experience in a B2B / SaaS company within the FP&A organization, and 3+ years of managerial experience
• Strong working knowledge of GAAP
• Advanced Excel skills (advanced formulas, pivot tables, data visualization)
• Extensive attention to detail and high regard for accuracy