Alight Looking for Payroll Processing Lead at Remote Full Time

Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.
With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.
As a Workday Payroll Process Lead a typical day to include the following:

• Actively manage and be responsible for the day- to- day productivity and performance of a team of colleagues
• Actively create an effective working environment focused on colleague performance, satisfying work experiences and accountability for results
• Responsible for creating strong relationships with Alight team members and stakeholders
• Responsible for driving ‘one team, team’ across HRFS through collaboration Lead with Alight Values

Operations Management for assigned client(s)/service

• Provide information and /or act as primary escalation point for overall service delivery
• Support effective cost management practices; suggest operational improvements
• Provide case management oversight and adherence to turn-around times
• Responsible for completing SOC Audits, BCP, change management and creation and other process improvements
• Supports capacity management and escalates resource issues/constraints
• Manage process documentation in support of SLAs and Operational Health
• Ensure Point of View (POV) and related changes are adopted and implemented consistently
• Supports the Client Service Manager (CSM) in consultative best practice conversations with the client(s)
• Ensure process documentation is current, accurate and fully supports achievement of Service Level Agreements (SLAs) and Operational Health
• Create, manage and execute on required recovery plans and Root Cause Analysis documentation, as necessary.
• Ensure processing checklist/SOP is followed, as appropriate
• Ensure appropriate domain participation in Change Request requirements sessions, resource estimation exercises, and internally-initiated projects
• Provide input into contingency plan for Operations team attrition and ensure appropriate back up/coverage in place

Business Management for assigned client(s)/service

• Actively manage and monitor Operational Health to ensure ongoing green status
• Adhere to Operating System guidelines and supporting POV and industry best practices
• Monitor the workload across aligned operations ensuring business as usual and projects are delivered to required deadlines with quality
• Analyze productivity data on the output of work across aligned operations to identify trends that drive operational improvement
• Participate in identifying opportunities for automation across your client alignment
• Drive overall quality control
• Own initial day- to- day client escalations. Communicate escalations to the CSM, Operations Services Manager (OSM) and client, as appropriate, for awareness and management of further escalation
• Support and identify opportunity for process optimization by promoting the management and sharing of knowledge and opportunities across HRFS
• Participate and support initiatives, including support for prospects
• Ensure awareness of the Alight control environment and manages to SOC audit expectations.
• Ensure awareness of scope per contract/SOW; raise potential exceptions to CSM and OSM

Requirements:

• HRMS/Payroll implementation experience required, Workday experience a plus
• 3-5 years professional experience in payroll administration
• 2 to 5 years people management experience, especially at a leveraged-contributor level desired
• Experience in project/implementation work and familiar with Project Management processes
• Experience with PeopleSoft, SAP, other HCM required. Workday experience a plus
• Ability to work under tight deadlines managing multiple tasks
• Proven demonstration of problem solving/analysis skills to solve various stakeholder issues or process changes
• Demonstrated ability to operate independently with direction from senior management
• Ability to identify process improvement areas
• Ability to refine processing procedures based on “big picture: and best practice understanding
• Understanding of other in scope related service areas desired (e.g. compensation)
• Ability to navigate and learn multiple systems
• Demonstrated ability to write client business requirement documents
• Ability to gain knowledge of client policies and procedures and ability to provide advice and counsel
• Ability to understand and analyze the impact of changing priorities and balance resources appropriately
• Deep Payroll, tax and accounting functional and operational knowledge required
• Proven ability in partnering with business leadership in the creation and achievement of communication strategies and the ability to communicate effectively with different levels of management and influence multiple stakeholder groups
• Proven ability to work effectively with business sponsors to gain necessary resources and support in a highly matrix organizational structure
• Client consulting and coaching experience using highly developed interpersonal, influence, and relationship skills
• Experience in leveraging a Systems Development Life Cycle framework to project work
• Travel: 10%

Education: Undergraduate Degree (BA, BBA, BS in Business), or equivalent degree or work experience requiredBy applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.Our commitment to Diversity and Inclusion
Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.*As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.Diversity Policy StatementAlight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.Authorization to work in the United States*Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.Note, this job description does not restrict management’s right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.Colorado Equal Pay for Equal Work Act Statement. Please note, offers are being determined on an individual basis. Alight takes into consideration the candidate’s experience, education, certification/credentials, market data and internal equity. The estimated minimum salary for this role is $62,800.00/year (full-time). For specific benefit details, please visit this URL: https://bit.ly/Alight-Benefits*

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Workday Payroll: 2 years (Preferred)
• Lead/Management: 2 years (Preferred)
• Payroll processing: 4 years (Preferred)

Work Location: Remote