Position: Customer Success Manager
Reports to: Chief Operating Officer
FLSA Status: Exempt
Location: This is a teleworking position to be staffed during core business hours. A quiet and private workspace is needed in the home office.
Infrastructure: AIIM provides a laptop and supporting devices. A subsidy for mobile phone purchase and plan is also provided. Telework employee is responsible for the installation and maintenance of business-worthy internet and phone connections.
Summary: AIIM is the world’s leading association dedicated to the information management industry. Our mission is to help organizations improve their performance by transforming the way they manage their information. We provide independent research, training, and certification to a thriving community of more than 155,000 members.
Overview: We’re looking for a creative and energetic people person to join our team and manage the experiences our VIP customers have post-sale. Your role will be to act as their guide and help them get the most value from AIIM’s services.
Signature and Title Date
Received and Acknowledged by:
Human Resources Date
AIIM is an Equal Opportunity Employer (EOE)
Job Type: Full-time
Pay: $50,000.00 – $55,000.00 per year
Work Location: Remote
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