Ahola HR Solutions | Payroll Looking for Payroll Specialist at Brecksville, Ohio Full Time

The Ahola Corporation:

Ahola is a third-generation family-owned business with more than 50 years of payroll, tax and HR experience, having served over 10,000 small businesses nationwide. We empower employers, with easy-to-use payroll and HR technology solutions, and provide personalized, dedicated support to help them every step of the way.

Our work is serious, but we don’t always take ourselves too seriously. We’re a bunch of diverse people that bring our true authentic selves to work. We share in each other’s accomplishments and we are there for each other when times get tough. Our ability to have fun with each other also shows how we care for each other. This attitude spills over to when we work with our clients. They can sense our positive energy and it’s one more reason they like working with us.

General Summary of Position:

The Payroll Specialist is responsible for all aspects related to the accurate and timely processing of payrolls for clients. This position reports directly to the Senior Payroll Operations Manager and is a member of the Processing Team. The Payroll Specialist will serve as the single point of contact for the partners of Ahola and will resolve specific issues pertaining to processing client payrolls in a timely manner meeting or exceeding departmental procedures and service level agreements. The Payroll Specialist serves a key role in reaching corporate retention goals.

Principle Duties and Responsibilities:

• Processes payroll for multiple clients and multiple pay-cycles in accordance with departmental procedures and service level agreements.
• Manages workflow to ensure all payroll transactions are processed accurately and timely.
• Processes special pay requests and data entry changes as needed on behalf of client for their employees; such as, but not limited to, salary changes, additional pay, (i.e. bonus), deductions.
• Accurately setup and sequence garnishment orders to ensure compliance with federal and state garnishment laws.
• Reviews payroll totals each pay to ensure accurate set up of deductions and taxes.
• Assists with and performs payroll audits per departmental guidelines.
• Develops ad-hoc financial and operational reports as needed.
• Analyzes payroll issues and proactively partners with clients; providing the client with resolution and/or recommended next steps.
• Responds to and assists clients with payroll related inquiries in a timely manner.
• Assists team members as needed with planned and unplanned time off.
• Provides the expected level of customer support in accordance with departmental procedures and service level agreements.
• Attends company provided training sessions.
• Performs other duties as assigned.

Qualifications:

• Associates Degree
• 1-2 years of computerized payroll with a diverse background that includes, but is not limited to multi-city, multi-state, construction, and labor distribution style payrolls.
• Will consider 4 years of experience in Lieu of degree
• Specific knowledge and hands-on experience of payroll processing of various sized clients in a fast-paced environment.
• Experience with computer-based payroll platforms.
• Professional and courteous verbal and email communication skills.
• Ability to address customer issues that promote the organization’s services and core values.
• Fundamental Payroll Certification and Certified Payroll Professional certifications highly regarded.

The Ideal Candidate:

• Can work independently and collaboratively as a team member.
• Ability to be innovative and think ahead of the curve; be original with thoughts and ideas.
• Ability to be resourceful when faced with challenges and think outside the box.
• Ability to persevere; be positive during difficult or challenging situations.
• Consistent desire to improving professional skills, payroll skills and payroll tax knowledge.
• Handles constructive criticism and works under the direction of others in a goal-based management system.

Direct Reports:

• None at This Time

The AHOLA Corporation provides equal employment opportunities to all qualified applicants and employees, and administers all aspects and conditions of employment, without regard to the following: Race, Color, Age, Sex, Sexual orientation, Gender, Gender identity, Religion, National origin, Pregnancy, Physical or mental disability, Military or veteran status, or Genetic information. Equal employment opportunity applies to, but is not limited to, employment status, training, promotion, demotion, transfer, leaves of absence, and termination.