Afiniti Looking for Chief Financial Officer at Washington, United States Full Time

Locations: Washington, DC, USA; New York, USA; Dublin, Ireland

Chief Financial Officer

About Afiniti

At Afiniti, we are a leading provider of artificial intelligence technology that elevates the customer experience by making moments of human connection more valuable. Our mission is rooted in a simple yet powerful idea: understanding patterns of human behavior enables us to predict how people will interact and create meaningful connections.

Using our patented AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents. By doing so, we enhance the entire customer journey, resulting in exceptional experiences and improved outcomes for all parties involved.

Our transformative technology has generated billions of dollars in incremental value for our esteemed clients, which include Fortune 500 companies across diverse industries such as financial services, telecommunications, travel, and hospitality. We take pride in our global reach and impact, with our solutions being leveraged by organizations around the world.

To learn more about Afiniti and the groundbreaking work we do, visit www.afiniti.com .

About The Role

Reporting directly to the CEO, the Chief Financial Officer (CFO) will oversee the finance and accounting functions of our company and play a crucial role on the executive leadership team. As a strategic thought partner, the CFO will work closely with the CEO, senior leadership team, Board of Directors, shareholders, and debt holders to drive financial performance and ongoing transformation. We are seeking a dynamic leader who can provide operational and strategic direction, identify opportunities and issues, and communicate proactively to drive effective solutions.

Key Responsibilities

• Act as a strategic and analytical thought partner to the executive team to achieve key financial goals.
• Lead all financial aspects of the company, including financial planning, financial reporting, budgeting, audit, tax, accounting, treasury, corporate finance, forecasting, capital structure, and corporate development.
• Develop and implement short and long-term strategic objectives, recommending initiatives to enhance financial performance and business opportunities.
• Establish best-in-class processes and policies to improve operational effectiveness, ensuring that our financial operations are efficient, compliant, and aligned with industry standards.
• Drive analytical rigor in thinking and decision-making, enabling growth by identifying, evaluating, testing, tracking, and reporting on progress against key strategic priorities.
• Foster the development of a high-performing finance team, enforcing financial discipline, and cultivating a culture of continuous improvement.
• Provide accurate and timely information – both data and insights – to facilitate management decisions and maximize profitable growth.
• Coordinate the preparation of financial statements, reports, and special analysis, ensuring clarity, accuracy, and transparency in financial communications.
• Promote diversity and inclusion within the finance team and contribute to our company’s commitment to creating an inclusive work environment.

Required Qualifications

• Proven track record in driving financial growth and scaling operations within the technology industry.
• Strong experience in financial planning and analysis (FP&A) as well as operational finance.
• Proficient in financial control and reporting, with a demonstrated ability to ensure accuracy, clarity, and transparency in all financial communications.
• Demonstrated expertise in strategic planning with the ability to develop and implement short and long-term financial goals.
• Extensive knowledge in treasury, corporate finance and capital markets, with solid understanding of working capital management.
• Demonstrated expertise in investor relations, underscored by a successful track record of securing over $100M in debt and equity financing.
• Significant global experience, with a deep understanding of international financial markets and regulations.
• Possess an entrepreneurial mindset with a proactive, hands-on approach to addressing complex financial challenges.
• Ability to manage ambiguity and establish structure in dynamic, fast-paced environments.
• Exceptional team leadership skills, with a proven ability to inspire, motivate, and guide high-performing teams.
• Excellent collaboration and influencing skills, with a strong ability to foster cross-functional cooperation and drive consensus among diverse stakeholders.
• Robust strategic acumen and analytical capabilities, with the capacity to drive rigorous analytical thinking and strategic decision-making.

Desired Qualifications

• Prior experience as a CFO in a standalone business is preferred.
• Merger and Acquisition (M&A) experience is a plus.
• Past finance leadership in a publicly listed company is beneficial.
• Experience in the SaaS or software industry is preferred, not required.

Education

Degree in Finance/Accounting and a CPA certification

Team

The CFO will have a team of 70 people in 6 different countries, including five direct reports.

Based on the role and function at Afiniti, you may have the opportunity to work remotely! If your role allows you to work remotely, you will have opportunities to travel to an Afiniti office for key moments throughout the year, but the amount of expected travel will depend on your role and team.

We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.