This role will be knowledgeable regarding insurances that Acton Medical accepts and the practice’s capitated insurance products, work closely with the Patient Services Manager regarding updated provider scheduling changes and protocol updates, provide excellent patient servicing, and lead by example for staff.
Education and Experience
At least 2 years’ experience managing a call center, preferable in a healthcare setting
Training and/or schooling in a healthcare related field
Strong knowledge of medical diagnoses and chart information
Strong knowledge of HIPAA/HITECH requirements for protecting confidential patient information
Must be familiar with commonly used software (Microsoft products) and EMR applications
Excellent communication skills
Signing bonus available for qualified candidates.
Acton Medical Associates, PC is an equal opportunity employer. AMA,PC does not discriminate on the basis of race, color, religion, sex, national origin, veteran status, disability, age, sexual orientation, gender identity, or any other characteristic protected by law.
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