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SUMMARY
To assist the Store Management in ensuring and maintaining Genuine Customer Care, accountable for the operation of the store insuring maximum sales and profitability through merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Drives store sales by ensuring that all customers are acknowledged, customer projects needs are met, and concerns are resolved quickly
Assist in managing total store operating
Assure front end is providing customers with quick friendly service
Build and fill displays
Assist in keeping backroom neat and up to best practices standards
Assist in handling all associate issues
Assist in handling customer issues
Ensure all safety policies and procedures are followed by all Associates.
Other duties as assigned
KEY ATTRIBUTES
Customer Minded
Self-motivated
Honest
Organized
Leadership skills
Reliable
Product minded
Detail minded
Open minded
High energy level
SUPERVISORY RESPONSIBILITIES
Manages 3-4 Associates in the store.
Provide direction, coordination, and evaluation of the store and Associates.
Follows NFI policies and applicable federal, state and local laws.
Assign and direct work
Address complaints and resolves problems
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED)
Possess product knowledge of hardware related products
LANGUAGE SKILLS
Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Write routine reports and correspondence
Present information and respond to questions from customers or associates
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)
CERTIFICATES, LICENSES, REGISTRATIONS
This position has no required certifications, licenses, or registrations
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heel
Safety Cutter
Knives
Apron
Uniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Communicate with associates and customers
Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
Climb
Balance
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
Sit
Overhead lifting
Crawl
Smell
Lift and/or move up to 100 pounds
Vision
Close
Distance
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Occasionally
Outside weather conditions
Work in high places
Fumes or airborne particles
Toxic or caustic chemicals
Risk of electrical shock
Noise Level
Moderate in most areas
High in areas with lumber processing equipment
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Brand: ACE Hardware
Address: 8903 North Knoxville Avenue Peoria, IL – 61615
Property Description: 656 Ace Hardware
Property Number: 656
