Amazon.com Looking for Sr. Account Executive, Amazon Pay at Seattle, Washington Full Time

Description
Job summary
Location: Seattle

About Amazon

Amazon.com opened on the World Wide Web in July 1995. The company is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire phone, Fire tablets, and Fire TV are some of the products and services pioneered by Amazon.

About Amazon Pay

Amazon Pay provides consumers and merchants the simple and trusted way to pay and get paid online through multiple access channels. Amazon Pay allows more than 300 million Amazon buyers to login, pay and get items shipped to their preferred destinations on a merchant’s website securely using their payment and address information that is stored on Amazon.com. Amazon Pay is a service that makes it easy for millions of buyers, who have established a relationship and stored their shopping details with Amazon, connect and transact with merchants, on external merchant sites and applications. Amazon Pay helps merchants quickly turn visitors into high-value customers, lower acquisition costs, improve conversion rates, and rapidly boost sales revenue. Amazon Pay is now offered in countries in North America, Europe, and Asia, and continues to grow.

Our goal is to become the method that every customer chooses to pay a merchant, worldwide. Amazon is bringing together its unrivaled customer data, innovative personalization technologies and unique positioning within the e-commerce value chain to enable other retailers, partners and enablers to create a unique commerce and purchase experience that benefits buyers and merchants globally. With a relentless obsession for our customers – both merchants and buyers – we are growing rapidly and offer a unique opportunity to join a small, high-visibility organization that has the potential to contribute to a sizable part of Amazon’s overall growth.

Amazon Pay Direct Sales
The Amazon Pay Direct Sales team is responsible for engaging directly with merchants who sell their products through online and mobile channels. The Direct Sales team is responsible for accelerating sales growth, expanding the adoption and usage of Amazon Pay across merchants of all sizes. This team uses established sales techniques and innovative ways to identify new merchant opportunities for the launch of Amazon Pay and deliver increased conversion on the merchant’s website. The team is focused on creating success for some of the top-tier and well known merchants and brands as well as the small and medium merchants in the US across multiple industry categories using Amazon Payments. The Account Representative will play a key role in shaping the future of the Amazon Pay Direct Sales program. The Direct Sales team is responsible for forecasting and delivering established sales targets and is measured on established input and output goals.

Job Description

Amazon Payments is seeking an experienced sales representative who can identify and engage with Enterprise sized-merchants across multiple industry verticals to adopt Amazon Pay. The Account Representative will be identify and execute deals with e-commerce merchants and expand the Amazon Payments merchant base.

Leadership

• Be responsible for building strategic relationships with e-commerce merchants at the most senior levels within named accounts
• Develop an account plan for building the business
• Identity new prospects that would benefit from Amazon Pay and identify a solution that fits their needs
• Become a thought leader in defining success criteria and understand business needs of e-commerce merchants in an ever-changing business environment
• Partner with internal teams and other Amazon services teams to align programs and initiatives to drive growth. Partner closely with internal and external cross-functional teams to guide the direction of our product offerings
• Prepare and conduct business reviews with the senior management team regarding progress and roadblocks to closing new customers

Planning/Execution

• Evaluate the e-commerce merchants categories and identify potential new business opportunities. Develop a framework for prioritizing merchant engagement based on various criteria and business levers
• Manage complex contract negotiations
• Work closely with account management team and assist the team to develop account plans to increase merchants adoption of Amazon Pay
• Conduct deep dive analysis on issues affecting the various merchant categories and establish a periodic reviews that addresses key business issues

Communication & Reporting

• Drive content for internal business communications highlighting various initiatives, successes, and platform improvement opportunities through voice of the merchant
• Successfully prioritizing the needs of merchants in a manner that balances merchant needs and internal priorities
• Set up periodic multi-level engagement with cross-functional stakeholders across select merchants and Amazon Pay organization to address business, operational and strategic priorities
• Prepare and lead business reviews to the merchant and Amazon senior management teams regarding progress, opportunities and issues
• Be accountable for driving, measuring, and reporting on key inputs and outputs in Salesforce and other reporting systems

Basic Qualifications

• Minimum 6-8+ years of sales experience in the payments, financial services, e-commerce, mobile, software, hardware or technology industry
• Bachelor’s degree or similar work-related experience
• Positive attitude and willingness to dig deep to achieve goals
• Proven track-record creating successful multi-million dollar deals and in executing B2B sales contracts
• Effective approach to problem solving and a track record of driving results through continuous improvement
• Excellent cross-group collaboration skills, ability to impact and influence outcomes in matrixed environment
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
• Ability to think and react in a high-energy, fast-paced environment
• Demonstrated track history of working with nascent products/services in new markets
• Excellent written and verbal communication skills
• Program management experience with good organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Preferred Qualifications

• 8-10+ years of work experience
• Success managing strategic clients or accounts and dynamic account portfolios
• Problem-solving passion and service orientation
• Effective in dealing with C-suite of large merchants
• History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects
• Show motivation and flexibility in dealing with multiple, complex issues
• Demonstrated strategic thinking and team leadership
• Ability to execute on programs and projects with minimal resources
• Proven ability to manage multiple priorities simultaneously
• Composed, poised and professional demeanor in all situations
• Tenacity to keep issues top of mind of relevant stakeholders and conviction to make the right decisions
• Proven ability take constructive feedback and assess one’s own performance to create added value to the customer and the Amazon Pay organization
• Strong problem-solving and service orientation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Basic Qualifications

• Minimum 6-8+ years of sales experience in the payments, financial services, e-commerce, mobile, software, hardware or technology industry
• Bachelor’s degree or similar work-related experience
• Positive attitude and willingness to dig deep to achieve goals
• Proven track-record creating successful multi-million dollar deals and in executing B2B sales contracts
• Effective approach to problem solving and a track record of driving results through continuous improvement
• Excellent cross-group collaboration skills, ability to impact and influence outcomes in matrixed environment
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• Ability to think and react in a high-energy, fast-paced environment
• Demonstrated track history of working with nascent products/services in new markets
• Excellent written and verbal communication skills
• Program management experience with good organizational skills including prioritizing, scheduling, time management, and meeting deadlines

Preferred Qualifications

• 8-10+ years of work experience
• Success managing strategic clients or accounts and dynamic account portfolios
• Problem-solving passion and service orientation
• Effective in dealing with C-suite of large merchants
• History of effectively managing external customers and successfully working with internal teams to build new capability and implement projects
• Show motivation and flexibility in dealing with multiple, complex issues
• Demonstrated strategic thinking and team leadership
• Ability to execute on programs and projects with minimal resources
• Proven ability to manage multiple priorities simultaneously
• Composed, poised and professional demeanor in all situations
• Tenacity to keep issues top of mind of relevant stakeholders and conviction to make the right decisions
• Proven ability take constructive feedback and assess one’s own performance to create added value to the customer and the Amazon Pay organization
• Strong problem-solving and service orientation

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.