Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
About The Role
SoFi’s Fraud Prevention Center of Excellence team has responsibility for ensuring responsible growth in lending, banking, investing and other member related activities are consistent with the company’s risk
appetite. The team holistically manages enterprise fraud threats and ensures strong compliance with regulations, acts as a first line of defense in oversight of business operations,
and works to ensure fraud prevention risk policies factors a member-first experience.
Director of Fraud Operations Analytics & Reporting is responsible for driving intelligence through Operational analytics to drive Fraud Operations efficiency, efficacy, and control. The role will be
tasked to manage a team of onshore and offshore analytics professionals to drive Fraud Operation excellence through process analytics, RPA, and reporting. You will partner with different Fraud Operations teams to understand processes, develop management reporting, drive team accountability, and identify process opportunities to increase automation, balance efficiency and capacity and drive independent controls. Director of Fraud Operations Analytics & Reporting reports directly to the Senior Director of Ecosystem Fraud Prevention Analytics & Reporting.
Key responsibilities include:
By joining SoFi, you’ll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of
an industry leading leadership team.
Responsibilities
assessment and deployment capabilities to driven efficiency, right staffing, and agent level accountability.
Qualifications
Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here – please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
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