At Nespresso we place people and specialty coffee at the heart of what we do. As part of our team, you’ll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. We’re committed to delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with first-rate opportunities to push the boundaries of coffee exploration.
The Social Media Customer Service Specialist will be responsible for managing the social media community management, live chat, ratings & reviews interactions and customer care engagement by continuously monitoring Nespresso’s social media and ratings & reviews channels to communicate, respond to and engage with the community. This role will also encourage loyalty and foster positive conversations with our customers and clients alike. A passion for social media and customer care engagement is essential with a vast understanding of digital and social media platforms.
Responsibilities:
Requirements:
Requisition ID:
205481
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
{{$parent.googlePlacesAutocompleteEnabled ? location.description : location}} Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}} Customer Service Junior Account Manager...
Apply For This JobFull Job Description Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist...
Apply For This Job“Accounting Assistant” Bloomington, Minnesota based software company has an immediate need for an Accounting Assistant. 23-year-old company now growing at...
Apply For This JobAt BH Management Services, we are committed to creating value.We acquire, improve and manage apartment communities, and our success in...
Apply For This JobJob Description RTG Medical-Allied is seeking a travel CT Technologist for a travel job in Bowling Green, Kentucky. Job Description...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> The Mom Project is excited to partner with our client, philanthropic organization with a strategic...
Apply For This Job