RESPONSIBILITIES:
Create a positive presence of support to our customers and project managers through cooperative and effective communications, fully managing their experience
Manage email in a manner that requests receive prompt response, and customers feel confident in your ability
Process monthly progress billings ensuring they are accurate and on time
Work collaboratively with project team to proactively manage customer expectations
Direct job billing processes in a manner that allows smooth monthly cycles and quick turnaround of payment
Review and understand contractual documents, including executing and returning the documents to clients
Filing notices to establish lien rights, including research to understand lien laws by state
Mange data collection and entry to ERP system to facilitate visibility in collection and billing processes
Make suggestions for and support continuous improvement projects.
Complete other ad hoc projects and duties as assigned
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