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My client is a leading service, supplies and parts provider of office equipment. Their corporate distribution center in New York combines tremendous capacity with state-of-the-art warehouse technology.
In addition to offering over 5,000 toner cartridges and imaging supplies from over 30 top manufacturers, they also provide fast and affordable repair service for computers, laptops, printers, copiers, fax machines, scanners, shredders, and typewriters.
Their business and reputation has been built on providing exceptional service and value through a team of friendly, knowledgeable team members. Their commitment to customer satisfaction has been recognized by achieving high ratings from both industry and consumer organizations.
Due to the fast growth, they now require an experienced Operations Manager to support the CEO and COO to oversee all departments to achieve KPI’s and maximize capacity.
In this role, you will need to take ownership of:
- Creating KPI’s to monitor team performance
- Providing detailed reporting to the CEO & COO on progress against key impact metrics
- Supervise and evaluate the performance of all assigned staff
- Identify and implement areas for efficiency and business improvement
- Identify if roles or tasks would be more cost effective to be outsourced and manage outsourced relationships
- Manage the recruitment of roles within the department
- Oversee Performance Management of direct reports including terminations if required
The boxes you must tick:
- Extensive experience in people management and holding people accountable to KPI’s
- Enterprise operating system experience (eg SAP business 1)
- Experience coaching manages
- Strong finance and business acumen
- Experience in distribution preferred
- Must be a quick learner, ready to jump in and catch up quickly
- Organized, detail oriented and a strategic thinker
- Exceptional communication skills
Education requirements:
- College Degree in Business, Operations or Communications preferred but not essential.
They look after their people:
- 401K Retirement Plan with Company Match
- Generous PTO & holiday package
- Medical, Dental and vision insurance
This role is for a professional who is data oriented with extensive experience managing people against KPI’s, and implementing business efficiency.
Job Type: Full-time
Pay: $150,000.00 – $160,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
