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Responsible for providing clear direction and leadership to restaurant teams when it comes to living the Rackson values, helping the brand to thrive, and growing restaurant sales and profits. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and great food while ensuring compliance with policies, procedures, and regulatory requirements.
PEOPLE
Expectations – Workforce/Succession Planning; Attracting and Selecting Talent; Onboarding Talent; Training; Development; Recognizing, Rewarding and Retaining talent; Evaluating and Managing Performance
Key Performance Indicators: Total Restaurant Turnover
GUEST SERVICE EXPERIENCE
Expectations – Service; Food; Place
Key Performance Indicators – ACR; OPI
SALES AND PROFITS: BUSINESS RESULTS
Expectations – Sales Forecasting; Cost Management; Growing Sales
Key Performance Indicators – Sales Comp %; SOP Flow Thru
About Burger King
Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
Pay: Up to $65000 per year
Job types: Full-time, Part-time
Education: No education required
Work location: On-site
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