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Connection Services has a fantastic opportunity for a IT Support Technician Level I in the Swedesboro, NJ area.
This is an immediate opportunity.
Direct Hire with excellent benefits.
100% working onsite.
The Technician requires someone with a drive and passion for technology, security, and a wide range of responsibilities.
The position is comprised of desktop/helpdesk support, systems administration, and project installations.
It is a team-based position that will be responsible for interacting with associates over the phone, on site, and online through remote support tools.
Responsibilities o Essential tasks & responsibilities associated to Tier 1 support and the ability to analyze and troubleshoot.
o Configure new computers in-house, and remotely when possible.
o Diagnose, troubleshoot, and resolve technical issues.
o Acquire technical knowledge dynamically and quickly to work towards problem resolution.
o Document client communication, troubleshooting steps and resolution via ticketing system.
o Monitor network monitoring systems, and notifying our senior technical staff of issues/problems that require escalation o User account management in Active Directory and within applications, including adds, changes, and deletions in accordance with defined policies and procedures o Travel to various sites when needed o Perform other duties as assigned Qualifications o Knowledge/experience troubleshooting Windows 7, 8, and 10 desktops and laptops, imaging o Knowledge of backup software and anti-virus software, especially in a server environment o Excellent written and verbal communication skills SCCM experience o Knowledge/experience with Macs a plus o Experience with configuration management, security policy, access control, firewalls, switches, router configuration, network security, and VPN o Ability to effectively research issues and provide solutions Recommended Skills Access Controls Account Management Antivirus Softwares Backup Communication Configuration Management googletag.
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Estimated Salary: $20 to $28 per hour based on qualifications.
This is an immediate opportunity.
Direct Hire with excellent benefits.
100% working onsite.
The Technician requires someone with a drive and passion for technology, security, and a wide range of responsibilities.
The position is comprised of desktop/helpdesk support, systems administration, and project installations.
It is a team-based position that will be responsible for interacting with associates over the phone, on site, and online through remote support tools.
Responsibilities o Essential tasks & responsibilities associated to Tier 1 support and the ability to analyze and troubleshoot.
o Configure new computers in-house, and remotely when possible.
o Diagnose, troubleshoot, and resolve technical issues.
o Acquire technical knowledge dynamically and quickly to work towards problem resolution.
o Document client communication, troubleshooting steps and resolution via ticketing system.
o Monitor network monitoring systems, and notifying our senior technical staff of issues/problems that require escalation o User account management in Active Directory and within applications, including adds, changes, and deletions in accordance with defined policies and procedures o Travel to various sites when needed o Perform other duties as assigned Qualifications o Knowledge/experience troubleshooting Windows 7, 8, and 10 desktops and laptops, imaging o Knowledge of backup software and anti-virus software, especially in a server environment o Excellent written and verbal communication skills SCCM experience o Knowledge/experience with Macs a plus o Experience with configuration management, security policy, access control, firewalls, switches, router configuration, network security, and VPN o Ability to effectively research issues and provide solutions Recommended Skills Access Controls Account Management Antivirus Softwares Backup Communication Configuration Management googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1622562035780-0’); ); Apply to this job.
Think you’re the perfect candidate? Apply Now $(‘.
external-apply-email-saved’).
on(‘click’, function (event) window.
ExternalApply = window.
open(‘/interstitial?url=’, ‘ExternalApply-j2n56h5xjs700ydr043’); ); googletag.
cmd.
push(function() googletag.
display(‘div-gpt-ad-1600875440430-0’); ); Help us improve CareerBuilder by providing feedback about this job:
Report this job CareerBuilder TIP For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.
Learn more.
By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Terms and Conditions for use of our website.
To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
